Where do you ship?
We ship to Worldwide
*Update: The USPS has temporarily suspended First Class Mail International shipments to Australia as of September 17, 2021. To avoid disruption, use UPS International or Priority Mail Express International to ship your packages to Australia.
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When will my items ship?
Please note: All shipping times are the carriers obligation and are separate from our processing times.
Delivery Time:
For US Orders:
Normally takes 7-14 business days
Priority Mail
Shipping in 1–3 Business Days
International Delivery Time:
Shipping times may vary for First Class International Mail
Priority Mail
6-10 days
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Processing times
All orders have at least 1-3 business day lead time upon receiving order.
Orders placed during holidays, launches, major re-stocks or promotions will have a lead time of at least 4-5 business days upon receiving order.
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International Shipping Policy
We gladly ship to UK, CANADA & APO/MILITARY
Custom Taxes/Duties
- When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will usually be due once the shipped goods arrive at the country of destination.
- Such charges are not included in the product price or shipping and handling cost. These charges are the buyer’s responsibility as we are only charging the transportation fee for your order.
- We do not not have any responsibility on these additional charges that may apply.
- The buyer is responsible for obtaining information regarding their country’s laws, regulations, and restrictions that may apply when purchasing our products. By placing an international order (shipping outside of USA), the buyer is responsible for abiding by their country’s laws, regulations, and restrictions.
- If a product is seized and destroyed by the customs, or returned to USA, we are not responsible for the losses, product, or shipping refunds. It is the buyer's responsibility to cover the shipping costs when the buyer wishes to have a second delivery attempt after the product is returned to our warehouse.
FAQ's (Shipping)
The tracking shows the package was delivered but I didn’t receive my package and/or my package has been lost or stolen.
We are happy to announce that we now offer an insurance option on all orders, to insure your package! Simply check the protection option on the cart detail page and you are covered with our partners! If you do not select this option please contact the selected carrier for any information regarding the delivery. Please provide the carrier your tracking number. *Under no circumstances do we refund or replace items that have been deem delivered, please contact the carrier office for more information.
* For the purpose of this policy, the term "incorrect address" includes but is not limited to missing suite, apartment, building numbers, incorrect street, city, or state names, and/or any other missing or incorrect information that causes the order to be undelivered.
Returned shipments deem "incorrect address/undeliverable" will be immediately refunded back to the customer upon receiving the return mail. The customer will then need to re-order the product if still desired. As we do not pay return shipping fees. Nourished will kindly refund back the amount paid for the item (shipping/handling cost not included as it is non-refundable).
Our Recommendations
- Once an order has shipped and tracking becomes available, please have a receiver available on the estimated date of arrival of the package.
- Have a receiver to contact the carrier to schedule a pick up at the carrier facility.
- Double check address input before submitting your order
*This policy is effective January, 1, 2019